Upselling in e-commerce refers to the strategy of encouraging customers to purchase a higher-end, often more expensive, version of the item they're considering or to add additional features or services to increase the sale's value.

<aside> 💡 Currently the upsell offer is shown in the pop-up after adding a main product (trigger product) to the cart.

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This is how the upsell pop-up looks on on the front-end:

upsells.png

If a customer clicks Upgrade button, the new product will replace the main (trigger) product.

To create an upsell offer click the Create offer button and choose Upsells**.**

Offer name

Internal name of your offer not visible for your customers.

Products

Here you can choose the trigger products and the upsells products, which will be shown after a customer adds the trigger product to the cart.

upsells_admin.png

Customize offer

To change the title and the description of the bundle offer block on the storefront, switch to Translations tab within the offer. See more details in the Translations section.

Active dates

Here you can set the necessary start/end dates. By default the start date is set to the current date. These settings might be useful if you need to create time-limited offer or to schedule the offer for future dates.

active_dates.png

Settings

This section allows you to adjust the configuration of the offer.

cross-sell_settings.png

Summary