Introduction

With Product Fees, you can set up additional charges that only apply to customers from specific countries or regions. This feature is especially useful for complying with local regulations (e.g., bottle deposits, environmental surcharges) or adding location-specific fees that only affect certain markets.

How it works

The app uses the customer’s IP address to detect their location when they visit your storefront. Based on this location, the corresponding fee will be shown or automatically added to the cart.

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⚠️ Important: Geo-IP fees work only at the cart level. They will not apply directly at checkout based on the delivery information.

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When configuring a fee, you can choose between three options:

• Show fee for all countries – applies the fee globally.
• Show fee only for specific countries – applies the fee only in the countries you select.
• Show fee for all countries, except the ones specified – applies the fee everywhere except the excluded countries.

Selecting countries and regions

When setting up a fee, you can decide whether to target entire countries or specific states/regions:

• Selecting a country (e.g., United States) will automatically apply the fee to all customers in that country.
• Selecting individual states/regions (e.g., California, Florida) is only necessary if the fee applies to certain regions within a country.

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👉 Note: If you select a country, there is no need to also select all its states individually. Use states/regions only when a fee is meant to apply to those specific areas.

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How to test your setup

To confirm your tariff is working correctly:

1. Use a VPN and connect to the country or region you want to test.